SMS Privacy Policy

Effective Date: July 6, 2026

Tolbert Auto Spa ("TAS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect and use information when you communicate with us via text messaging.

Information We Collect

When you opt in to receive SMS messages from Tolbert Auto Spa, we may collect:

• Your name

• Mobile phone number

• Vehicle information you provide

• Appointment and service details

• Communication preferences

• Any information you choose to provide through text messages

How We Use Your Information

We use your information to:

• Confirm and remind you of appointments

• Provide estimates and service updates

• Respond to your questions and customer service requests

• Send order, scheduling, and account notifications

• Send promotional offers or marketing messages only if you have provided your consent

SMS Consent

By opting in, you agree to receive SMS messages from Tolbert Auto Spa. Message frequency varies based on your interactions with us.

Message and data rates may apply depending on your mobile carrier and plan.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Sharing of Information

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes.

We may share information with trusted service providers that help us deliver our services, process communications, or operate our business. These providers are contractually required to protect your information and may only use it to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may:

• Opt out of SMS messages at any time by replying STOP

• Request assistance by replying HELP

• Contact us to update or correct your contact information

Contact Us

If you have questions regarding this SMS Privacy Policy, please contact:

Tolbert Auto Spa

Macon, Georgia

McDonough, Georgia

Phone: (Insert Phone Number)

Email: (Insert Email Address)

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.